1 reviews | Active since Aug 2014
CLIENTS CLEARLY DO COME FIRST!
No insurance company is perfect, but at least with MSTI you can rest assured that they will rectify whatever dissatisfaction there is within reason.<br> <br> They neglected to send the panel beater the necessary documents on time causing a delay on the repairs so they showed great service determination and extended the number of days I can use the courtesy car for and repairs were completed exactly the same day i had to return the rental.<br> <br> My car had to be fixed in Polokwane and they refunded the cost of the trip i had to make to fetch it.<br> <br> I've dealt with insurers who honestly couldn't give two ****s what you complaint is and just slap you around with policy but MSTI goes the extra mile to ensure customer satisfaction.<br> <br> Very happy customer (\,)/"
Wow! What a wonderful way to start the day.
Thank you for the wonderful feedback and we are pleased that you claim was resolved efficiently.
Elias does take pride in ensuring our customer's satisfaction, and will ensure that he receives your acknowledgement and recognition :-)
Kind regards
Qhakazile
Customer Relations Team
Wow! What a wonderful way to start the day.
Thank you for the wonderful feedback and we are pleased that you claim was resolved efficiently.
Elias does take pride in ensuring our customer's satisfaction, and will ensure that he receives your acknowledgement and recognition :-)
Kind regards
Qhakazile
Customer Relations Team
