TM
Tumelo M
1 reviews | Active since Sept 2022
22 Dec 2022, 16:29
Claims with Momentum Insure
What a terrible service Momentum Insure is providing to me as one of their active client. To request a simple NO CLAIMS LETTER has taken over a month and still counting. Being made to hold for over an hour on call to no resolution. Very much unacceptable for a reputable establishment as Momentum. The incompetence is really on another level. Definitely considering my options after this.
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Replies (2)
Momentum Insure's replyOfficial
22 Dec 2022, 16:49Good afternoon Tumelo.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and we will escalate your request. We will be in contact with you.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and we will escalate your request. We will be in contact with you.
Kind regards
Brenda
Momentum Insure's reply22 Dec 2022, 16:49
Official
Good afternoon Tumelo.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and we will escalate your request. We will be in contact with you.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and we will escalate your request. We will be in contact with you.
Kind regards
Brenda
TM
Tumelo M's updateReviewer Update
22 Dec 2022, 17:11The words "we will escalate" I have heard them over and over. The last person to Escalate was Darryn Collett and that was 2 days ago.
TM
Tumelo M's update22 Dec 2022, 17:11
Reviewer Update
The words "we will escalate" I have heard them over and over. The last person to Escalate was Darryn Collett and that was 2 days ago.