NM
Nils M

1 reviews | Active since Apr 2020

13 Dec 2025, 15:08

Claims experience

This company will repudiate your claim initially. Correspondence is I am sure made difficult, Email numbers extra long and some returned Wrong email number.( deliberate?) If you are considering this company I suggest you stay well clear. Ever since it was taken over the wheels fell off. Price Forbes>Alexander Forbes>Momentum>American buy out? From excellent > to really poor Loyalty counts zero. Staff response leaves much to be desired.

0
Replies (2)
Momentum Insure
Momentum Insure's reply13 Dec 2025, 22:14
Official
Good evening Nils.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you.
Kind Regards
Brenda 
NM
Nils M's update13 Dec 2025, 22:42
Reviewer Update
I have already repaired the broken mirror of the other party. ( drivers side).
Being without a mirror is highly dangerous and could result in another serious accident and put your company at risk.
Please insure any further correspondence is by a competent person.
It is sad one has to revert to a third party.