SM
Sihle M

1 reviews | Active since Feb 2022

30 Jan 2023, 14:47

Claims

This is by far the most terrible experience i have ever had , my mom had an accident I drove as quickly as I can to the scene as momentum was called there was no communication Whatsoever on which tow truck will assist as frustrated as we were we kept on calling for help . It's been 2 weeks no one has called to update on whats happening with the claim yet we putting our trust in this company I believe that buying insurance is buying the claims side but honestly out of 10 if I had to rate this company it would be 0 the service delivery is very poor you call in and waste your time for nothing no information nothing I regret having to recommend this company to friends

0
Replies (2)
SM
Sihle M's update30 Jan 2023, 15:53
Reviewer Update
Claim CP543471MS
I am sorry to say but I hoped for better service as with my medical aid I get super service I thought it might be similar
Momentum Insure
Momentum Insure's reply31 Jan 2023, 10:46
Official
Good morning Sihle.
Thank you for the details. We will call your mom.
Kind regards
Qhakazile