MH
Mpho H

1 reviews | Active since Sept 2011

18 Nov 2024, 16:48

Claim not paid

I am writing to express my dissatisfaction with the service I have received regarding my claim for the car accident involving with your client who bumped me. Despite being told in August that someone would contact me, I have yet to receive any follow-up or resolution.

It is extremely frustrating to still be driving a damaged car months later without any updates or action taken. I expected better communication and efficiency in handling my claim from momentum

I kindly request an urgent update on the status of my claim and immediate steps toward resolving this matter. I trust that you will prioritize this matter and restore my confidence in your service.

0
Replies (2)
Momentum Insure
Momentum Insure's reply19 Nov 2024, 06:59
Official
Good morning Mpho.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you.
Kind Regards
Brenda
MH
Mpho H's update18 Dec 2024, 11:39
Reviewer Update
To date I haven’t received any call or communication from Monentum 😡😡😡