1 reviews | Active since Sept 2023
Claim Dispute
I write this review fuming about Momentum Insure service and conduct. On the 19th of June I suffered from gun shot wounds due to an attempted hijacking at which I was admitted on the ICU for two weeks.
After getting discharged from the hospital I then alerted my insurer which is Momentum of what transpired and it took them a week to get back at me then the claim was registered as I provided the case number and hospital records. Then it took them a month to conclude the claim at which they argue that the day I was underwriting some info was not captured properly at which it was not my fault.
Now they reduced the claim amount as my vehicle got damaged on that fateful night saying I had been wrongly quote and now I can’t fix my car yet they are still debiting my account.
We are sorry to hear that you are not getting feedback on your claim. We have escalated this matter to a team manager who will call you to assist.
Kind Regards
Qhakazile
We are sorry to hear that you are not getting feedback on your claim. We have escalated this matter to a team manager who will call you to assist.
Kind Regards
Qhakazile
