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makasela M

1 reviews | Active since Jan 2016

22 Jan 2016, 19:29

Claim Application

On the 16th of december 2015 at about 23H00 i was on my way home from church at Pharare . I come across an accident whereby i hit a person on R36 Tzaneen Road . I reported the matter to the police and momentum as well . Claim No CP033461 was allocated to me after i have reported the matter to momentum . Claim Invistigator Mr Ray Govender contacted me and also email me to inform me about our meeting . on the 15 January 2016 i met with Mr Ray Govender claim invistigator from momentum , Mr Ray Govender requested an accident report and other necessary document . He then took me to the accident scene , he also took me to Trans Letaba where the vihicle was booked after the assesment . He then assess the car himself . He also conducted an interview with me , lot of question has been ask so that he may understand accident situation . I realise momentum they care about thier client and the invistigator himself Mr Ray Govender he knows how to treat momentum client . I will continue to do business with momentum . Mr Govender thank you once again , stay on top of your Game .

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Jan 2016, 20:06
Official
Hello makhubs07,

Thank you for taking the time to compliment the excellent service received from Raymond.

We are thrilled that he went the extra mile in the handling of your claim and that he is on top of his game!

Raymond does take pride in ensuring our customer's satisfaction, and I will ensure that he receives your acknowledgement and recognition :-)

Kind Regards
Qhakazile
Customer Relations Team