claim

Last week Tuesday i did receive a call from Momentum that i must take the car to the Panel beater and send back the quotation. i did that as requested then i asked the Panel beater to send them the quotation. I called them after being called by the Panel beater that e-mail has already went through, told them that the car is left with Panelbeater and quotation send as requested. Today i did received an email from Sylvia Matlhagane that was send yesterday which says: Please note that i have appointed the specialist to assist me with the report to confirm if these damages caused are related to this incident, as soon as i receive the report i will revert back to you. So now i am confused it seems as if there is no communication to each other amongst the company.