claim ***

<p>I am disheartened but the insurance industry. The company seems to be dragging its feet in terms of my claim. On my policy with them there is an allowance that is made for a company car. Due to a change in banking details that they was communicated to them they have told me that my claim will not be processed and the vehicle will only be available 5-15 working day from the confirmation of payment. Payment was confirmed as of 9/06/2016 and I am still without a vehicle and my vehicle hasnt been assessed. This type of service is not appreciated because i need a vehicle and their instalments have been getting paid. not the greatest experience and very disheartning.</p>