AI
Ashley I

1 reviews | Active since Jul 2016

18 Oct 2024, 14:13

Cheaper is not always reliable!

After I give you a raving review when you signed me up, it sadden me to say.. hindsight is the best sight is true as they. I was sadly in an accident where I needed your assistance of which I was then told things I believe should've been told to me from the start otherwise I would've never changed my trusted old insurer for the last 5 years just for a savings of R150pm. Sad to say when it come to claim process I was left stranded & had to run around to get tow away from my own cost & still sorting things out from 3rd party claim myself 8 days after I think its safe to say I would not recommend Momentum Insurance anymore & looks like I have to go back to my trusted old insurer with my tail between my legs, thanks for 2 months of savings of R150 & a whole lot of trouble!

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Replies (1)
Momentum Insure
Momentum Insure's reply18 Oct 2024, 15:51
Official
Good afternoon Ashley. 
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter.
Kind Regards
Qhakazile