1 reviews | Active since May 2016
cheap insurance equals cheap service
<p>submitted a claims query on the 9th of May and nobody is even calling to me advise me on the progress . Every time i call in there's an excuse . its a week and a half later and still no info . i called them today just to follow up and guess what they tell me. The consultant is not in today so i must i resubmit . i mean really . cheap is never good . Im going to cancel my policy ASAP . and to think they such a huge company but so incompetant.</p>
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for giving us the opportunity to look into your complaint.
We confirm that this matter has been resolved and you are happy with the resolution.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for giving us the opportunity to look into your complaint.
We confirm that this matter has been resolved and you are happy with the resolution.
Kind Regards
Qhakazile
Customer Relations Team