MM
Multy M
1 reviews | Active since Feb 2014
31 Mar 2016, 14:21
Car Hire expired and my car is still not fixed
I was given car hire for 30 days after the 30 days the car is still not fixed by Ben s Panel beaters due to parts delivery delay by VW, I called Momentum and asked what must I do now whilst i wait for the parts and I was told it is now out of their hands and they cant help me. I thought I paid for car hire to have a car whilst my car is being fixed because there is nothing i can do to make VW deliver parts, but unfortunately that is not the case.
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Replies (1)Momentum Insure's replyOfficial
31 Mar 2016, 14:46Hello Lesediletsoalo,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply31 Mar 2016, 14:46
Official
Hello Lesediletsoalo,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
