LN
Lizaan N

1 reviews | Active since Dec 2018

03 Jan 2024, 13:00

CANDY at Momentum Insure gave me excellent service and was so helpful and friendly the whole time

CANDY at Momentum Insure gave me excellent service and was so helpful and friendly the whole time. She is really going the extra mile for the client. We'll done CANDY, I will definitely speak to you again of I need any assist. Kind regards Mrs Nell

0
Replies (2)
Momentum Insure
Momentum Insure's reply03 Jan 2024, 13:46
Official
Good day Lizaan.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will make sure to share this with her.
Compliments to the New year.
Regards
Brenda 
LN
Lizaan N's update03 Jan 2024, 14:43
Reviewer Update
I have been dealing with Calvin Bapela, *** at Momentum INSURE he is handling my claim but, he is not doing what he is suppose to do, he is not giving me feedback at all, he is full of stories the whole time. Me as the client need to send the emails and make the phone calls to ask him what is going on and to let him know, I am not satisfied at all. He did not submit everything that was reported ****** to be paid out he is just telling me about the same thing over and over again. I am sick and tired of this bad service from him. I had a huge lost, and are struggling with people who don't want to assist the client and do their job correctly.