Cancelled my insurance but Im still being charged

<p>After reading through my policy and discovering that i was not covered for theft, &nbsp;as this was the only reason i had the insurance in the first place i then sought to cancel the policy item, making sure to give enough time to avoid unnecessary payment and incurring the bank fees&nbsp;. To date the policy item has been cancelled however i am still being debited for the cancelled item. i was assured over the phone that i would not be debited.</p> <p>After i discovered i had been wrongly debited, I promplty called and was told the debit order went through the day before and i would be credited the money. To date i am still waiting for my money back, withholding the money is making it unaffordable to change to a new insurer.</p>