kT
katleho T

1 reviews | Active since Oct 2017

10 Aug 2021, 12:10

cancellation made but account is in arrears

I had awesome year with Momentum for a year, I cancelled the policy with them but now the premium is showing on ITC as arrears -- I cant get hold of any agent to assist removing the arrears --- this is affecting my profile so bad --- please if anyone can assist i will appreciate

0
Replies (6)
kT
katleho T's update10 Aug 2021, 12:04
Reviewer Update
R/2021/MT***2
Momentum Insure
Momentum Insure's reply10 Aug 2021, 13:16
Official
Good day Katleho.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you.
Kind regards
Qhakazile
kT
katleho T's update10 Aug 2021, 13:29
Reviewer Update
thanks for urgent response , i also have e mail correspondence i can send them through because i have not gotten any response
Momentum Insure
Momentum Insure's reply10 Aug 2021, 14:52
Official
It's only a pleasure! 
kT
katleho T's update18 Aug 2021, 09:01
Reviewer Update
thanks for the your help, profile has been updated
Momentum Insure
Momentum Insure's reply18 Aug 2021, 10:22
Official
Good morning Katleho.
Thank you for the update, we are happy to hear that your query has been resolved and your profile is now updated. 
Stay warm and safe! 
Regards 
Brenda