EC
Eleanor C
1 reviews | Active since May 2019
03 Apr 2023, 08:27
Cancelation 3 week before inception
i signed up but i cancelled before inception But Momentum still debited although cancellation was sent 3 weeks before inception. How does momentum insurance get it right. What the money revert asap. This is insurance is *** seriously
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Replies (2)
Momentum Insure's replyOfficial
03 Apr 2023, 09:49Good morning Eleanor.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused. Please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused. Please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Momentum Insure's reply03 Apr 2023, 09:49
Official
Good morning Eleanor.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused. Please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused. Please allow us an opportunity to look into the matter raised and we will be in touch with you.
Regards
Brenda
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Eleanor C's updateReviewer Update
04 Apr 2023, 08:34well i guess momentum really is not insurer you want to take any insurance out. when cancelling they dont revert back to one and advise when money will be reverted back to one. quick to debit one when one has given 3 week notice before the time. consultant advise will call me back yesterday which never happy.
EC
Eleanor C's update04 Apr 2023, 08:34
Reviewer Update
well i guess momentum really is not insurer you want to take any insurance out. when cancelling they dont revert back to one and advise when money will be reverted back to one. quick to debit one when one has given 3 week notice before the time. consultant advise will call me back yesterday which never happy.