BMB
Bongani Mazibuko Bongani.Mazibuko

1 reviews | Active since Feb 2023

15 Feb 2025, 21:22

Called Momentum insurance to review my schedule ,I found it not necessary for Thulisile to tell me about someone else schedule that they increase with R1000 and that was better cause my increase was less than 8%

Called Momentum insurance to review my schedule ,I found it not necessary for Thulisile to tell me about someone else schedule that they increase with R1000 and that was better cause my increase was less than 8%.For me she concluded even before she can start reviewing my schedule. I had to tell her that we have 3 policies that are with Momentum and i do this every year.We were planning to add another car but unfortunate its the best to have it insure with Miway.

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Replies (1)
Momentum Insure
Momentum Insure's reply17 Feb 2025, 08:01
Official
Good morning Bongani. 
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Qhakazile