CS
Cyril S

1 reviews | Active since Mar 2011

11 Jun 2021, 05:09

Call Back Request - IGNORED!!

On 5 June 21 @ 07h30 I send a "Call Back Request" - WHICH TO DATE THERE HAS BEEN NO RESPONSE?????

SENT FOLLOWUP E MAIL - 9 June 21!!! Still No Response

Phoned in 10 June 21, the operator was not pleasant, and the next thing I am waiting for someone to answer my call? - WHICH DID NOT HAPPEN!!!!!!

I cannot understand how this company can be so ******** and Unsympathetic, and yet in the social media brag that they are the best? Well I beg to differ!!!!

0
Replies (3)
Momentum Insure
Momentum Insure's reply11 Jun 2021, 08:03
Official
Good morning Cyril.
This is not the kind of service we would like to deliver to you. We have escalated this matter for urgent attention.
Kind regards
Qhakazile
CS
Cyril S's update12 Jun 2021, 22:01
Reviewer Update
Hello???? for the record. Still nothing has been done as requested! & Still waiting for someone to interact with me in regards to my Numerous requests - UNATTENDED
CS
Cyril S's update14 Jun 2021, 14:29
Reviewer Update
14 Jun 21 - The response and apologies from momentum, (With no response to my comment above 12 Jun 21), appears to be Lies and Deceiving!!!
Still nothing or feedback???
Last e mail was incorrect but nobody bothers????