KM
K M

1 reviews | Active since Aug 2024

21 Aug 2024, 23:13

Business Insurance Claims: Total Nightmare!!!

Avoid Moment Business Insurance at all costs!!! My claim, submitted on July 17, 2024, has been met with nothing but delay tactics and absurd questions that have no relevance to my claim. The representative, Gugu Mathebula, is both unprofessional and ***********. Despite providing all necessary information, she continually finds new excuses to delay the process. Over a month has passed since my company tools were ******, my business is at a standstill, No income, and I’m still paying premiums while getting no resolution. This company is a complete disaster. Claim Number: CC282951

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Aug 2024, 08:22
Official
Good morning K M.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Qhakazile