Bunch of ********

Bunch ********. Had issue with my gate due to loadshedding and was told no technician on side to assist at time, they can organise a security guy if I feel unsafe, like really a stranger in my yard in this day and age? loadshedding damaged my appliances and upon assessment was told it’s a wear and tear, they declined my claim, siting I need to take it for second opinion and submit with a dispute letter only then they can send to the fund manager? Like exactly why am I paying you if it’s gonna be a pain to assist me when I am in need? Let along no hail messages alerts from them. Yet I pay the premiums every month