OM
Omphemetse M
1 reviews | Active since Sept 2019
20 Oct 2021, 20:38
Bring back our car
Good evening. After last year's predicament where my mom didn't have her car due to the automotive company momentum insure sent her car to, she yet finds herself in almost the same situation. Weeks on end without a car, the car lab/automotive company not giving clear answers. This,to say the least is annoying. My mom is an essential working nurse,and being without a car for a month is a real inconvenience .please see to it that she gets her car in proper condition by Friday,or see if we won't take this a step further. Thanks
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Replies (4)0
Replies (4)
Momentum Insure's replyOfficial
20 Oct 2021, 20:42Good evening Omphemetse.
We are sorry to hear about the delay in repairs on your mother's vehicle. Please allow us an opportunity to follow up with the service provider and we will provide feedback.
Kind regards
Qhakazile
We are sorry to hear about the delay in repairs on your mother's vehicle. Please allow us an opportunity to follow up with the service provider and we will provide feedback.
Kind regards
Qhakazile
Momentum Insure's reply20 Oct 2021, 20:42
Official
Good evening Omphemetse.
We are sorry to hear about the delay in repairs on your mother's vehicle. Please allow us an opportunity to follow up with the service provider and we will provide feedback.
Kind regards
Qhakazile
We are sorry to hear about the delay in repairs on your mother's vehicle. Please allow us an opportunity to follow up with the service provider and we will provide feedback.
Kind regards
Qhakazile
Momentum Insure's replyOfficial
20 Oct 2021, 20:46Good evening Omphemetse.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Momentum Insure's reply20 Oct 2021, 20:46
Official
Good evening Omphemetse.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
OM
Omphemetse M's updateReviewer Update
20 Oct 2021, 20:47Good evening Qhakazile.
The car has been for repairs for over a month now, as promised to her telephonically, please ensure she gets her car by Friday this week.
We have a family event to end, this is causing unnecessary inconvenience.
Thanks
The car has been for repairs for over a month now, as promised to her telephonically, please ensure she gets her car by Friday this week.
We have a family event to end, this is causing unnecessary inconvenience.
Thanks
OM
Omphemetse M's update20 Oct 2021, 20:47
Reviewer Update
Good evening Qhakazile.
The car has been for repairs for over a month now, as promised to her telephonically, please ensure she gets her car by Friday this week.
We have a family event to end, this is causing unnecessary inconvenience.
Thanks
The car has been for repairs for over a month now, as promised to her telephonically, please ensure she gets her car by Friday this week.
We have a family event to end, this is causing unnecessary inconvenience.
Thanks
Momentum Insure's replyOfficial
20 Oct 2021, 20:48Good evening Omphemetse.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Momentum Insure's reply20 Oct 2021, 20:48
Official
Good evening Omphemetse.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received from the service provider and we will contact you tomorrow to assist further.Kind Regards
Brenda