Breach of Contract

<p>Good Day All</p> <p><br />I would like to lodge a formal compliant regarding my upaid claim and cancelled pplicy.<br />On the 19th Dec 2016 I registered a claim with Simone Julius and it was allocated to Nomazizi Valashiya. Claim was authorised to MF Autobody and I was however NOT notified that my premuims would go up after repaires have been carried out.</p> <p><br />1. My complain is that my premiums were R2 111.49 and I was not notified that they would be R2 362.07 after the repaires were done. The reason why my debit order returned was that I used to leave an exact amount of R2 111.49 for my premiums to go off and not knowing that the premiums have gone up, thus no form of communication was recieved regarding this.</p> <p><br />2. When following up on my second claim which was registrered I was advised that since no premiums were recieved by debit order, I can simply do a manual payment into Alexander Forbes Insurance Company. FNB Account: ********** 3964, which I did and made an Internet Payment of R4750.00 and sent an email with the pop attached.</p> <p><br />After all this has been done I was sent an email that 'They will escalate the matter to accounts for investigation" and then recieved an SMS advising me that my policy has been cancelled.<br />Can you kindly look into this </p>