SP
Sharon P

1 reviews | Active since May 2016

06 May 2016, 11:12

Blacklisted for insurance always paid on time

Momentum has blacklisted me for an amount of R729 from March 2015.I was totally unaware of this and never has anyone contacted me rewarding an unpaid debit. I have all my insurance with Momentum and I am utterly disappointment that this is going to negatively impact my future for acquiring credit, I want details on this listing , I want to know who has listed me and whoever has done this must undo it. I also want Momentum to send a paid up letter to me and all credit bureaus and give me confirmation that this has been done. I am so frustrated that I just want to cancel all of my insurances , policies , medicals aids etc

0
Replies (2)
Momentum Insure
Momentum Insure's reply06 May 2016, 13:14
Official

Thank you for bringing your concerns to our attention.

Please give us an opportunity to look into this to assist you as quickly as possible.

Kind Regards

Qhakazile

Customer Relations Team

Momentum Insure
Momentum Insure's reply11 May 2016, 07:56
Official

Thank you for giving us the opportunity to resolve your complaint.

We confirm that you were contacted by Jenille in the Client Care department and she explained the credit report and you are happy with the outcome.

Kind Regards

Qhakazile

Customer Relations Team