LB
Lizelle B

1 reviews | Active since Jul 2022

17 Jan 2025, 09:05

BEST ADVISOR REWARD GOES TO ZANDRE CROUS

We had a recent complaint with one of our claims, this was allocated to Zandre Crous and within a few hours the claim was registered and authorized!

Every time a claim or complaint is assigned to her, she assists promptly and either finalize the claim or gives a solution. She is really one of a kind and knows how to turn complaints into compliments !! Turning frowns upside down :) @Zandre Crous, I truly appreciate you and want to thank you out of the bottom of my heart for always assisting. Keep up the good work, you are truly a gem in the team.

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Replies (1)
Momentum Insure
Momentum Insure's reply17 Jan 2025, 09:27
Official
 Good morning Lizelle.
Thank you so much for sharing your experience with us and for being on this journey with us. Our aim is to always provide you with exceptional service. We will make sure that Zandre receives the well-deserved recognition. 
 Have a wonderful weekend further! 
 Kind regards
 Brenda