CM
Chrs M

1 reviews | Active since Apr 2014

03 Feb 2016, 15:02

BEING PUT ON HOLD FOR 15 MINUTES

Alexander Forbes Insurance is really messing around with clients, No one deserves to be put on hold for 15 minutes like what happened to me a couple of times today. Staff are passing the buck on each other and eventually the call gets cut.<br> <br> This is so unbearable and upsetting.

0
Replies (1)
Momentum Insure
Momentum Insure's reply03 Feb 2016, 20:05
Official
Hello Advocate2014,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE