BE CARFUL OF MOMENTUM

I have insured my 4 cellphones. On the day when I started insuring these phones I was never asked anything except the relevant make and model. My daughter was pick pocketed on the 5th of March at Emirates Airline park. I immediately phoned MTN to stop this phone. As it is a phone that was mine and handed down to my daughter it is probably 4 years old I do not have any IMEI or serial no. Now after the phone has been ****** I am ask all these questions that was supposed to be asked on the day I started insuring this phone. I don’t have anything and now Momentum is rejecting this claim.

PLEASE BE CAREFUL WHEN YOU INSURE ANYTHING WITH THEM. AS THEY WILL NOT ASK YOU THE RELEVANT QUESTION UNTIL THE DAY PUSH COMES TO THE SHUFF. THEN THEY WILL HAVE ALL KINDS OF PROBLEMS NOT TO PAY