ZD
Zany D

1 reviews | Active since Aug 2014

28 Jun 2024, 10:33

Banele Msiza assisted my client with a claim for a break in and she was very helpful and kept us up to date often and responded timeously to all correspondence and questions

Banele Msiza assisted my client with a claim for a break in and she was very helpful and kept us up to date often and responded timeously to all correspondence and questions. I left a message for her to call me back when I phoned in and she was busy on another call and she called me back. it was amazing dealing with her, she understood clearly when we explained some difficult situations to her regarding the claim and she made it happen, making my client happy.

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Replies (1)
Momentum Insure
Momentum Insure's reply28 Jun 2024, 11:06
Official
Good morning Zany. 
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile