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Tulani T
1 reviews | Active since Sept 2018
19 Dec 2022, 11:59
Badly treated
I was involved in a car accident yesterday. I have been badly treated by momentum. Up until now my claim has not been registered, call center is a joke.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
19 Dec 2022, 12:17Good afternoon Tulani.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Kind regards
Brenda
Kind regards
Brenda
Momentum Insure's reply19 Dec 2022, 12:17
Official
Good afternoon Tulani.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Kind regards
Brenda
Kind regards
Brenda
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Tulani T's updateReviewer Update
20 Dec 2022, 05:29Good morning, I am still not being assisted by this insurance. It is more than 100 hours I was involved in a car accident. They claiming that claims assessors are working remotely. If your remote working is damaging your business. Why continue forcing it. Insurance is meant to assist us but momentum is distroying their clients and taking advantage of many.
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Tulani T's update20 Dec 2022, 05:29
Reviewer Update
Good morning, I am still not being assisted by this insurance. It is more than 100 hours I was involved in a car accident. They claiming that claims assessors are working remotely. If your remote working is damaging your business. Why continue forcing it. Insurance is meant to assist us but momentum is distroying their clients and taking advantage of many.