kD
khanyisa D

1 reviews | Active since Jan 2018

04 Jan 2024, 13:41

Bad service when claiming there are stories

A month back a wrote a review asking for a recording and till today the recording has not been sent. The forms were signed which was a requirement for the recording to be released but till today the recording is not released. When its time to claim then the stories came and im saying okay, lets listen to the recording all of the sudden the recording is not available. DO NOT INSURE WITH THIS COMPANY

0
Replies (2)
Momentum Insure
Momentum Insure's reply04 Jan 2024, 18:01
Official
Good afternoon Khanyisa.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you.
Kind Regards
Brenda
kD
khanyisa D's update09 Jan 2024, 16:30
Reviewer Update
Its been over 2days and still no reply. And nothing has been done