BAD SERVICE FROM YOUR POLICY CONSULTANT

I have been a client of Alexander Forbes then they merged with Momentum insurance. I have instructed my policy consultant to stop my policy as i received better policy from another institution. I have sent her an email and a week later no response. I then had to call her to inform her about this. She then indicate that she will get a better quote. I received nothing and according Ms Zelda Jacobs she sent it. I then asked why did she not follow up when she received no response. No i see they still deducted from my salary and have all these excuses. I think i have made the best choice to leave their insurance.

People what i can say is please do not take insurance from Momentum. Not are they very expensive but their customer service is BAD. In this day with Covid you sit with no money and they with all the excuses. PLEASE PEOPLE REFRAIN from referring them to any friends.