CTF
Christian T'orenya Ferndale
1 reviews | Active since Nov 2021
03 Mar 2023, 17:22
Bad service
I filed a claim on the 9th Of Feb 2023 ,assessment was done and assessment report send of to Momentum insure,I had to call about 10 times ending up at message centre,no follow up no call back ,only promises and one message that my claim has been captured are almost 3 weeks.I am so disappointed, I pay my premium every month, never skipped.I just want to cancel I am done .
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Replies (1)
Momentum Insure's replyOfficial
06 Mar 2023, 08:36Good morning Christian.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. Please allow us an opportunity to look into the progress on the claim and we will be in touch with you to address your concerns.
Kind regards
Brenda
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. Please allow us an opportunity to look into the progress on the claim and we will be in touch with you to address your concerns.
Kind regards
Brenda
Momentum Insure's reply06 Mar 2023, 08:36
Official
Good morning Christian.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. Please allow us an opportunity to look into the progress on the claim and we will be in touch with you to address your concerns.
Kind regards
Brenda
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. Please allow us an opportunity to look into the progress on the claim and we will be in touch with you to address your concerns.
Kind regards
Brenda