TL
Tebogo L

1 reviews | Active since Jul 2012

06 Aug 2015, 14:38

BAD SERVICE / DISRESPECT

My treatment and my experience claiming from you has been nothing but deplorable. Numerous things have been asked for and the back and forth has been an absolute nightmare. The interrogation of myself and my spouse has been tantamount to suggesting my claim is not legitimate.<br> I have been covered by you for among st other things, for loss of property and the principle of insurance is to reinstate me to my previous position. Friday, I reported my loss and you emailed me documents I needed to have which I furnished you with apart from an itemized billing from my service provider, because it takes 30 days to obtain. I don't have 30 days. I think should that be important to you, there are various ways of checking on that - My previous employers, Trans Union credit check,. You have called my legally married spouse asking him where he works and what country he is from. I do not see how this relates to Alexandra Forbes honoring an insurance contract that exists between you and

0
Replies (1)
Momentum Insure
Momentum Insure's reply08 Aug 2015, 23:12
Official
Hello Tebogo_Lebese,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE