NT
Nomaxabiso T
1 reviews | Active since Sept 2019
17 Oct 2022, 08:55
Bad service
My service consultant has yet to respond to my request for feedback. Being moved from Alexander Forbes to Momentum wasn't necessarily a smart move, in my opinion. Strangely, the same team also seems to take clients' needs for granted when providing customer service.
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Replies (1)
Momentum Insure's replyOfficial
17 Oct 2022, 09:08Good morning Nomaxabiso.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received and we will contact you to address all your concerns.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received and we will contact you to address all your concerns.
Kind Regards
Brenda
Brenda
Momentum Insure's reply17 Oct 2022, 09:08
Official
Good morning Nomaxabiso.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received and we will contact you to address all your concerns.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we got it wrong with you. Please allow us an opportunity to look into the service received and we will contact you to address all your concerns.
Kind Regards
Brenda
Brenda