AM
Anru M
1 reviews | Active since Oct 2018
29 Apr 2022, 13:49
Bad service bad insurance
Vehicle for business in for repairs for more than a month. When you call Momentum theu claim they cannot hear you or that I should go through the broker that also don't get assistance. The collection of the vehicle is being postponed everytime.
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Replies (2)
Momentum Insure's replyOfficial
29 Apr 2022, 13:51Good afternoon Anru.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Kind regards
Brenda
Brenda
Momentum Insure's reply29 Apr 2022, 13:51
Official
Good afternoon Anru.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Kind regards
Brenda
Brenda
AM
Anru M's updateReviewer Update
09 May 2022, 15:07Good day,
I met with the team manager and the matter was resolved successfully so.
Awaiting feedback regarding the investigation.
I met with the team manager and the matter was resolved successfully so.
Awaiting feedback regarding the investigation.
AM
Anru M's update09 May 2022, 15:07
Reviewer Update
Good day,
I met with the team manager and the matter was resolved successfully so.
Awaiting feedback regarding the investigation.
I met with the team manager and the matter was resolved successfully so.
Awaiting feedback regarding the investigation.