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peter P
1 reviews | Active since Jul 2016
18 Aug 2020, 10:25
Bad Service
This company AlexanderForbes is an embarrassment to the Momentum platform , no wonder they had to change the name , i have submitted complaints to the Ombudsman won the case , still trying to get my car stone dents and other damage repaited but i hear nothing from them '>' <***>'Roxsan Stoltenkamp' <***><*** ***>i have supp**** some of the email address that have emailed and i have emailed , they will come back and that is all i hear, i suppose i will have this also removed as it lies and what ever i have been told before
Helpful (0)
Replies (11)0
Replies (11)pP
peter P's updateReviewer Update
19 Aug 2020, 09:06i see the email addresses are removed already
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peter P's update19 Aug 2020, 09:06
Reviewer Update
i see the email addresses are removed already
Momentum Insure's replyOfficial
26 Aug 2020, 14:30Good day,
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting satisfactory results on your claim, and have not received feedback on your request. Please allow us an opportunity to look into this matter and we will contact you.
Kind regards
Andrew
Kind regards
Andrew
Momentum Insure's reply26 Aug 2020, 14:30
Official
Good day,
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting satisfactory results on your claim, and have not received feedback on your request. Please allow us an opportunity to look into this matter and we will contact you.
Kind regards
Andrew
Kind regards
Andrew
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peter P's updateReviewer Update
08 Sept 2020, 09:33well good Morning Still waiting for the reply promised last week still nothing , it is shocking for a company ,the only way now is off to the Ombudsman as they seem to be dragging there feet
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peter P's update08 Sept 2020, 09:33
Reviewer Update
well good Morning Still waiting for the reply promised last week still nothing , it is shocking for a company ,the only way now is off to the Ombudsman as they seem to be dragging there feet
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peter P's updateReviewer Update
15 Sept 2020, 14:07the worst company in SA , they are not paying for damage done to my car by outside people so why have a policy , it is adisgrace to the insurance policy , it is back to the ombudsman and to take it further
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peter P's update15 Sept 2020, 14:07
Reviewer Update
the worst company in SA , they are not paying for damage done to my car by outside people so why have a policy , it is adisgrace to the insurance policy , it is back to the ombudsman and to take it further
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peter P's updateReviewer Update
15 Sept 2020, 15:46i also get told that i do not have the cover on the vehicles but the vehicle is covered for R140000.00 so can somebody please explain what is going on , to be honest i have never heard such a huge amount of lies , Shame it must be hard on Momentum to explain this
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peter P's update15 Sept 2020, 15:46
Reviewer Update
i also get told that i do not have the cover on the vehicles but the vehicle is covered for R140000.00 so can somebody please explain what is going on , to be honest i have never heard such a huge amount of lies , Shame it must be hard on Momentum to explain this
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peter P's updateReviewer Update
16 Sept 2020, 08:36The reason for no cover is that there are multiple damages that occurred over a period of time dating back from 2016 of which your policy was not active with us by then ,
Good morning all
this now the reply i get from the Momentum /AlexanderForbes , i did not have the policy in 2016 but i stated it in 2015 and converted over to the new one in 2016 , this is the numerous times that these staff members have **** to me about the policy , i dont think they know what they are doing
Good morning all
this now the reply i get from the Momentum /AlexanderForbes , i did not have the policy in 2016 but i stated it in 2015 and converted over to the new one in 2016 , this is the numerous times that these staff members have **** to me about the policy , i dont think they know what they are doing
pP
peter P's update16 Sept 2020, 08:36
Reviewer Update
The reason for no cover is that there are multiple damages that occurred over a period of time dating back from 2016 of which your policy was not active with us by then ,
Good morning all
this now the reply i get from the Momentum /AlexanderForbes , i did not have the policy in 2016 but i stated it in 2015 and converted over to the new one in 2016 , this is the numerous times that these staff members have **** to me about the policy , i dont think they know what they are doing
Good morning all
this now the reply i get from the Momentum /AlexanderForbes , i did not have the policy in 2016 but i stated it in 2015 and converted over to the new one in 2016 , this is the numerous times that these staff members have **** to me about the policy , i dont think they know what they are doing
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peter P's updateReviewer Update
16 Sept 2020, 08:51i have proof that the policy started but a typical reply , i suppose it wont be the first lying reply i will get
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peter P's update16 Sept 2020, 08:51
Reviewer Update
i have proof that the policy started but a typical reply , i suppose it wont be the first lying reply i will get
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peter P's updateReviewer Update
16 Sept 2020, 09:45 Your claim form states that the incidents date back from the last 6 years and this is 20202 which means this was before your inception in 2016. Since you have referred the matter to the ombudsman we will wait for their feedback
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peter P's update16 Sept 2020, 09:45
Reviewer Update
Your claim form states that the incidents date back from the last 6 years and this is 20202 which means this was before your inception in 2016. Since you have referred the matter to the ombudsman we will wait for their feedback
pP
peter P's updateReviewer Update
16 Sept 2020, 09:46 Your claim form states that the incidents date back from the last 6 years and this is 20202 which means this was before your inception in 2016. Since you have referred the matter to the ombudsman we will wait for their feedback
now this is a person assuming that the damage was done to the vehicle prior to 2016 , it is absolute shocking
now this is a person assuming that the damage was done to the vehicle prior to 2016 , it is absolute shocking
pP
peter P's update16 Sept 2020, 09:46
Reviewer Update
Your claim form states that the incidents date back from the last 6 years and this is 20202 which means this was before your inception in 2016. Since you have referred the matter to the ombudsman we will wait for their feedback
now this is a person assuming that the damage was done to the vehicle prior to 2016 , it is absolute shocking
now this is a person assuming that the damage was done to the vehicle prior to 2016 , it is absolute shocking
pP
peter P's updateReviewer Update
17 Sept 2020, 13:16as stated to the it is strange that the vehicles had to be taken for an inspection before i could join the insurance , even my daughter in CT had to take her car for an inspection , this is the way they lie
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peter P's update17 Sept 2020, 13:16
Reviewer Update
as stated to the it is strange that the vehicles had to be taken for an inspection before i could join the insurance , even my daughter in CT had to take her car for an inspection , this is the way they lie
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peter P's updateReviewer Update
05 Oct 2020, 15:25well the only way the problem goes away is is give the the client notification that they are cancelling your policy CONGRATS
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peter P's update05 Oct 2020, 15:25
Reviewer Update
well the only way the problem goes away is is give the the client notification that they are cancelling your policy CONGRATS