TP
Tinka P

1 reviews | Active since Feb 2024

31 Jul 2025, 16:30

Bad service

I have been a client of Momentum insure for many years and have always had good service. I started relocating from Pretoria to Cape Town in April and communicating and getting my policy updated has been a nightmare. Depending on which agent answers the calls the information differs and mistakes are made. It the most frustrating process ever. I would not recommend Momentum to anyone in the future.

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Replies (1)
Momentum Insure
Momentum Insure's reply31 Jul 2025, 16:45
Official
Good afternoon Tinka.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you. 
Kind Regards
Brenda