RF
Ruby F
1 reviews | Active since Jun 2012
06 Aug 2024, 18:00
Bad service
My gate motor was ****** on the 25th July 2024. I notified Momentum and have been waiting for them to call me since then to register the claim. They kept saying they are trying to contact me but I find it very strange that I have been receiving calls on my cell phone with no problem. Our switchboard calls have been diverted to my cell number and I have been getting calls. I am so so ****ed off with the bad service I have been receiving.
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Momentum Insure's replyOfficial
06 Aug 2024, 18:30Good evening Ruby.
Thank you for bringing your concerns to our attention. We are sorry to hear that our claims department has not assisted you. We have escalated the matter to a team manager to help you and reach out to you first thing tomorrow morning.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that our claims department has not assisted you. We have escalated the matter to a team manager to help you and reach out to you first thing tomorrow morning.
Kind regards
Qhakazile
Momentum Insure's reply06 Aug 2024, 18:30
Official
Good evening Ruby.
Thank you for bringing your concerns to our attention. We are sorry to hear that our claims department has not assisted you. We have escalated the matter to a team manager to help you and reach out to you first thing tomorrow morning.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that our claims department has not assisted you. We have escalated the matter to a team manager to help you and reach out to you first thing tomorrow morning.
Kind regards
Qhakazile