nN
nsaythia N
1 reviews | Active since Oct 2016
14 Nov 2023, 19:15
BAD SERVICE
I am extremely disgusted at staff members at Momentum Insure. They treat you so badly. Never respond. I retract my previous review on them. They don't know how to talk to people. I regret that I has an insurance with them. I ask them to sort out my washing machine. I don't know what the guy did to my machine. I send emails daily but no response. They took my TV 2weeks ago. Said they can't fix it. Why do we have household insurance. When there 3rd party cannot fix a single thing.
I'm in awe. At the way the Siphelele bad attitude is.
I will never recommend them to anyone. As no human being should be emotionally abused as I was.
Helpful (0)
Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
14 Nov 2023, 19:51Good evening Saythia.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting feedback on your claim. Please allow us an opportunity to look into this matter and a team manager will contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting feedback on your claim. Please allow us an opportunity to look into this matter and a team manager will contact you.
Kind regards
Qhakazile
Momentum Insure's reply14 Nov 2023, 19:51
Official
Good evening Saythia.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting feedback on your claim. Please allow us an opportunity to look into this matter and a team manager will contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting feedback on your claim. Please allow us an opportunity to look into this matter and a team manager will contact you.
Kind regards
Qhakazile
nN
nsaythia N's updateReviewer Update
30 Nov 2023, 11:58I am waiting since 16th November for Assesstech to sort out the settings on my washing machine. That guy played with settings inspite of me telling him not to.. I spoke to his Manager Filipe and his manager denied jus guy touched the settings. I saw it with my in eyes.. so peopl like your 3rd party can come in and abuse his rights and get away with it. .I will not tolerate the pathetic service Momentum give there clients. Do something please. You don't even have professional experience working there. That is why all this happen. Quick yo take my money but can't pay me back.
nN
nsaythia N's update30 Nov 2023, 11:58
Reviewer Update
I am waiting since 16th November for Assesstech to sort out the settings on my washing machine. That guy played with settings inspite of me telling him not to.. I spoke to his Manager Filipe and his manager denied jus guy touched the settings. I saw it with my in eyes.. so peopl like your 3rd party can come in and abuse his rights and get away with it. .I will not tolerate the pathetic service Momentum give there clients. Do something please. You don't even have professional experience working there. That is why all this happen. Quick yo take my money but can't pay me back.
nN
nsaythia N's updateReviewer Update
30 Nov 2023, 12:00Urgent response to you ans Assesstech who can't fix any thing.
nN
nsaythia N's update30 Nov 2023, 12:00
Reviewer Update
Urgent response to you ans Assesstech who can't fix any thing.