Bad Service

<p>My insurance premium was increased this past month without letting me know. I believe the updated policy documents were sent to my old employment email address which has an out of office stating that I am no longer employed with that company. None the less I contacted Alexander Forbes a few days after the debit order looking for my service consultant, who was not available but they assured me that they would send me a copy of the updated policydocument. Two weeks later I called again, again this guy was not available and someone else sent me the updated policy document. I reviewed the document and tried to call the consultant back but they were not available, I then sent an email requesting to be contacted as I had a few questions on the information provided, till today no one has gotten back to me.</p> <p> </p> <p>I would like someone to contact me as soon as possible. </p>