SS
Simon S
1 reviews | Active since Jul 2023
21 Jul 2023, 05:04
Bad service
I had an accident and they took more than two months to fix my car. It came back and the windscreen was still cracked. Panel beaters advised that Momentum did not include it. I have contacted them many times to resolve and each time they took my details for a call back they never contacted me. For the past two weeks I have been trying to cancel this policy but I can’t get through to them. Worse service and I did not expect it from Momentum.
Helpful (0)
Replies (1)0
Replies (1)
Momentum Insure's replyOfficial
21 Jul 2023, 11:20Good evening Beven.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda
Momentum Insure's reply21 Jul 2023, 11:20
Official
Good evening Beven.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda