Bad/ No response from call centre agent, supervisor or manager

Item: Momentum Insure
Rating: 1
Author: Martin V

They just do not want to respond to my requests. Ether by e-mail or phone call to their call centre. That includes call centre agent, supervisor or manager

Helpful (0)

Replies (1)

Momentum Insure's replyOfficial

19 Jun 2018, 08:59

Thank you for bringing your concerns to our attention.

As per our telephonic discussion this morning, we are urgently attending to the matter and we will keep you updated.

Please accept our apologies for the inconvenience caused.

Kind Regards

Qhakazile

Momentum Insure's reply19 Jun 2018, 08:59

Official

Thank you for bringing your concerns to our attention.

As per our telephonic discussion this morning, we are urgently attending to the matter and we will keep you updated.

Please accept our apologies for the inconvenience caused.

Kind Regards

Qhakazile