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Shihaam E

1 reviews | Active since Jan 2020

01 Nov 2024, 13:19

Bad experience with panel beater dals libertas

Ok until I had a complaint about dals libertas that damaged my badge on my Mercedes A180 now no one wants to replace and momentum just forward it to them and ofcourse they going to say that they did not and now they want momentum to pay for their inability , which means I am paying

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Replies (5)
Momentum Insure
Momentum Insure's reply01 Nov 2024, 13:24
Official
Good day Shihaam.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you. 
Kind Regards
Brenda
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Shihaam E's update01 Nov 2024, 13:33
Reviewer Update
I gave you guys a chance and it was just politely forwarded to dals and dals is not taking responsibility telling me they will replace if insurance approves
I sent this on Monday already I gave you guys a full week and no one has done anything to fix and I must pay insurance and just be ok with the state of my car when I know my car / badge was not like that and did not move!

I will give you another chance but the end results needs to be that it is replaced with a new one

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Shihaam E's update01 Nov 2024, 13:49
Reviewer Update
And then you guys respond to say we can only replace if completely damaged they put double sided tape on my badge !!

Wow so I pay over R1000 a month for this !!
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Shihaam E's update01 Nov 2024, 13:51
Reviewer Update
Clearly need to find a new insurance too
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Shihaam E's update01 Nov 2024, 14:25
Reviewer Update
Insurance is supposed. To help you not let you have a bad experience I may as well save my money and do private jobs