Bad experience with Momentum claim number CP817549ME

Item: Momentum Insure
Rating: 1
Author: Siphiwe Z

Very frustrated with Momentum, One Claim and their suppliers/contractors. I am being sent from pillar to post by Momentum and One Claim after registering my claim for lightning damage. I am being **** to about contractors claiming to have made attempts to call me. I am being **** to by Momentum consultants not honoring their promises to get back to me with updates. Very frustrated at the moment!

Helpful (0)

Replies (3)

Momentum Insure's replyOfficial

05 Feb 2024, 21:03

Good evening Siphiwe.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter and we will call you.
Kind Regards
Qhakazile

Momentum Insure's reply05 Feb 2024, 21:03

Official

Siphiwe Z's updateReviewer Update

13 Feb 2024, 09:41

Hi Qhakazile,
Do you have any feedback for me??

Siphiwe Z's update13 Feb 2024, 09:41

Reviewer Update

Hi Qhakazile,
Do you have any feedback for me??

Momentum Insure's replyOfficial

15 Feb 2024, 14:36

Good afternoon Siphiwe.
We have sent a follow up to the claims team manager to provide you with feedback.

Momentum Insure's reply15 Feb 2024, 14:36

Official

Good afternoon Siphiwe.
We have sent a follow up to the claims team manager to provide you with feedback.