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nkateko M
1 reviews | Active since Jul 2017
04 Nov 2020, 11:35
Bad customer service from Momentum insurance
I have an open driver policy with Momentum, my husband had an accident on the 26th of September 2020.Its been more than 34 days i have been calling with no assistance given. was advise by the person handling my case that it was referred to the claims committee, still nothing. I have reached out to Mr Nkabide the claims manager also nothing. I'm frustrated as I'm not getting any updates regarding my claim.
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Momentum Insure's replyOfficial
04 Nov 2020, 11:42Good morning Nkateko.
Thank you for bringing your concerns to our attention. This is not the kind of service we would like to deliver to you. Please allow us an opportunity to look into this matter and we will contact you.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. This is not the kind of service we would like to deliver to you. Please allow us an opportunity to look into this matter and we will contact you.
Kind Regards
Qhakazile
Momentum Insure's reply04 Nov 2020, 11:42
Official
Good morning Nkateko.
Thank you for bringing your concerns to our attention. This is not the kind of service we would like to deliver to you. Please allow us an opportunity to look into this matter and we will contact you.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. This is not the kind of service we would like to deliver to you. Please allow us an opportunity to look into this matter and we will contact you.
Kind Regards
Qhakazile