1 reviews | Active since May 2013

10 Apr 2017, 13:40

Bad Claim Experience

<p>I submitted a claim with Alexander Forbes 2 weeks ago where I was asked to fill and submit documents including aquote which I did it without wasting time and now it has been 2 weeks and now after the whole delay they wont let me repair my car I believe its going to be less time consuming .I am really disappointed and no calls me I have to call them all the time . I have never received not even one single call from them I pay for the call all the time what service is that ?</p>

0
Replies (2)
Momentum Insure
Momentum Insure's reply11 Apr 2017, 07:47
Official

Hello Muzi,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE

's update12 Apr 2017, 15:45
Reviewer Update

I still have not been contacted ,I have never ever experience such .

I get the message loud and clear "GO SOMWHERE ELSE"