bad bad bad service!!!!!!!!!!!!!!!

<p>I have a momentum policy for a long time now, i had a pro with my bank and premium did not go off on the 1st, they smsed me and told me im still covered and they will debit on the 17th, i had a prob again with abnk which i am taking up with them, debit returned again, i have enough funds, i phoned momentum twice telling them please let me EFT or something as i have money, i dont want to have no cover, they keep telling me wait 4 days till bank says debit returned, that means no cover till then, how can a client phone and worry to pay there premium but no alternative help, i know its not momentums fault that my debit didnt get paid, all im saying is, no help what so ever to pay the amount, i cant believe i have no worry them to pay them rather than the opposit. </p>