MM
MANDISA M

1 reviews | Active since Oct 2012

15 Mar 2016, 14:13

BAD ATTITUDE

I HAVE PUT A CLAIM ON THE 29TH OF FEB . I TOOK MY CAR FOR ASSESSMENT ON THE 10TH MARCH AND I HAVE NOT RECEIVED FEEDBACK EVER SINCE . I GO OUT MY WAY TO FIND OUT WHATS HAPPENING I SPOKE TO AN ADVISER CALLED KEAMOGETSWE HOEANE WHO HAS BEEN DEALING WITH MY CLAIM . I EXPLAIN TO HER THE REASON FOR MY CALL AND SHE DOES NOT RESPOND I THEN ASK HER Y SHE IS NOT RESPONDING AND SHE SAYS IN A VERY RUDE MANNER THAT WHAT DO I EXPECT HER TO SAY ... SPOKE TO HER TEAM QUINTON BUT HE HAS NOT GIVEN ME ANYTHING TO WORK WITH ... CAN I PLEASE RECEIVE FEEDBACK REGARDING THIS <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>

0
Replies (1)
Momentum Insure
Momentum Insure's reply15 Mar 2016, 14:18
Official
Hello NDISA ,

I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to our claims manager who will make urgent contact with you.

Kind regards
Michele Coetsee