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Tiisetso M
1 reviews | Active since Jul 2015
12 Jun 2024, 11:51
Awesome service from Nyakallo Vilane from Momentum Insure🎉
I recently had the pleasure of speaking with Nyakallo, a service consultant at Momentum, to change my banking details on 2 policies and arrange a payment. The entire process was incredibly smooth and straightforward, thanks to her exceptional assistance. Nyakallo was not only friendly and professional but also had a great sense of humor, making the call both efficient and enjoyable. Her excellent service truly exceeded my expectations. Thank you, Nyakallo, for your outstanding support!
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Tiisetso M's updateReviewer Update
12 Jun 2024, 12:00HP cannot allow me to write another review for another consultant under the same company unfortunately so I will add it here:
On June 11, 2024, I had the pleasure of speaking with Thabang Seoka, a service consultant at Momentum, to change my banking details. Although I had to call back the following day to arrange for the debit order to be resubmitted, the entire experience was smooth and efficient. Thabang was very friendly and professional, with a great sense of humor that made the call enjoyable. Additionally, he informed me about several aspects of my policy that I wasn't previously aware of, which was incredibly helpful. I was also transfered to Retentions and spoke to another lady whos name I forgot that managed to retain the policy as I wanted to cancel so big ups to her as well
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Tiisetso M's update12 Jun 2024, 12:00
Reviewer Update
HP cannot allow me to write another review for another consultant under the same company unfortunately so I will add it here:
On June 11, 2024, I had the pleasure of speaking with Thabang Seoka, a service consultant at Momentum, to change my banking details. Although I had to call back the following day to arrange for the debit order to be resubmitted, the entire experience was smooth and efficient. Thabang was very friendly and professional, with a great sense of humor that made the call enjoyable. Additionally, he informed me about several aspects of my policy that I wasn't previously aware of, which was incredibly helpful. I was also transfered to Retentions and spoke to another lady whos name I forgot that managed to retain the policy as I wanted to cancel so big ups to her as well
Momentum Insure's replyOfficial
12 Jun 2024, 14:19Good afternoon Tiisetso.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Momentum Insure's reply12 Jun 2024, 14:19
Official
Good afternoon Tiisetso.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile