JP
JACQUELINE P

1 reviews | Active since Mar 2009

30 Nov 2015, 08:13

AWESOME SERVICE

HAD A TERRIBLE EXPERIENCE WITH A CLAIMS CONSTULTANT I INITIALLY PUT IN THE CLAIM WITH. THE CLAIM WAS PROLONGED FOR 2 WEEKS, SHE WAS QUITE ALL THIS TIME THEN AFTER SHE HAD THE NERVE TO INSULT MY INTELLIGENCE BY FORCING ME TO MAKE A DECISION WITHOUT GIVING ME THE RELEVANT INFORMATION. NTAKADZENI CAME AND SAVED THE DAY. SHE EXPLAINED EVERYTHING AND ANSWERED ALL MY QUESTIONS. SHE EVEN TOOK TIME TO FIND OUT MORE INFORMATION WHEN SHE WAS NOT SURE. MY CLAIM WAS FINALIZED AND PAID THE SAME DAY.<br> THANK YOU FOR THE AWESOME SERVICE , KEEP IT UP NTAKADZENI. <br> <br> <br>

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Replies (1)
Momentum Insure
Momentum Insure's reply30 Nov 2015, 11:12
Official
Hello jacqup02,

Thank you for taking the time to compliment the service you received.

We are pleased to hear that Ntakadzeni kept you informed with your claim progress and had it sorted with minimal fuss!

I will ensure that she receives your appreciation and recognition :-)

Kind Regards
Qhakazile
Customer Relations Team