Avoid at all costs

My last three claims over four years have been a total nightmare. Their staff are truly horrific. No-one calls back - not even after lodging a formal complaint, did complaints reply except ith the rote - we will get back to you (hopefully before you die). "That car is not insured with us" has happened twice. "You have to pay the excess" has happened three times and "your rental car will be there at 2pm" is a joke - try 45pm. So each and every encounter with A Forbes is a battle. They should be avoided at all costs! Save yourself a lot of hassle.